Privacy Policy

How we collect, use, and protect your personal information when you use StepUp Hire's platform and services.

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Section 01

Introduction

Welcome to StepUp Hire ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.stepuphire.com or use our recruitment and placement services.

By using our platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please discontinue use of our services.

🔒 Your privacy is our priority. We never sell your personal data to third parties for marketing purposes.
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Section 02

Information We Collect

Personal Information You Provide

  • Full name, email address, phone number, and location when you register or submit a form
  • Resume, CV, portfolio, and professional qualifications uploaded by candidates
  • Company name, designation, hiring requirements submitted by employers
  • College name, contact person details for campus partnership registrations
  • Communication records including messages sent through our contact forms

Automatically Collected Information

  • IP address, browser type, operating system, and device information
  • Pages visited, time spent on pages, and navigation patterns
  • Referring URLs and search terms used to find our website
  • Cookie data and similar tracking technologies
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Section 03

How We Use Your Information

StepUp Hire uses the information we collect for the following purposes:

  • To match candidates with suitable job opportunities and employers with qualified candidates
  • To process and respond to inquiries, applications, and partnership requests
  • To communicate updates about job openings, placement drives, and our services
  • To improve our website functionality, user experience, and service quality
  • To send newsletters, promotional communications (with your consent)
  • To comply with legal obligations and enforce our terms of service
  • To detect, prevent, and address technical issues or fraudulent activities
📬 You may opt out of marketing communications at any time by clicking "Unsubscribe" in any email or contacting us directly.
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Section 04

Data Sharing & Disclosure

We do not sell, trade, or rent your personal information. We may share your data only in the following circumstances:

  • With Employers: Candidate profiles are shared with relevant hiring companies with your explicit consent during the placement process
  • With Colleges: Aggregated student placement data may be shared with partner colleges in anonymized form
  • Service Providers: Trusted third-party vendors who assist in operating our platform under strict confidentiality agreements
  • Legal Requirements: If required by law, court order, or governmental authority
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, with prior notice to users
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Section 05

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Types of cookies we use:

  • Essential Cookies: Required for the website to function properly. Cannot be disabled.
  • Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics)
  • Preference Cookies: Remember your settings and preferences for future visits
  • Marketing Cookies: Used to deliver relevant advertisements (only with your consent)

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

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Section 06

Data Security

We implement industry-standard security measures to protect your personal information:

  • SSL/TLS encryption for all data transmitted through our website
  • Secure servers with restricted access controls and regular security audits
  • Regular backups and disaster recovery procedures
  • Employee training on data privacy and security protocols
⚠️ While we take every precaution, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.
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Section 07

Your Rights

Under applicable data protection laws, you have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Correct inaccurate or incomplete information
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten")
  • Right to Restriction: Limit how we process your data in certain circumstances
  • Right to Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing of your data for direct marketing purposes
  • Right to Withdraw Consent: Withdraw previously given consent at any time

To exercise any of these rights, please contact us at privacy@stepuphire.com. We will respond to your request within 30 days.

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Section 08

Third-Party Links

Our website may contain links to third-party websites, job boards, or social media platforms. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit through our platform.

StepUp Hire is not responsible for the privacy practices or content of external websites.

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Section 09

Children's Privacy

StepUp Hire's services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information promptly.

If you believe we have inadvertently collected information from a minor, please contact us immediately at privacy@stepuphire.com.

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Section 10

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you by:

  • Posting a prominent notice on our website homepage
  • Sending an email notification to registered users
  • Updating the "Last Updated" date at the top of this policy

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

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Section 11

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to our Privacy Team:

We are committed to resolving all privacy-related concerns within 30 working days of receipt.